Privacy Policy for Pety App
Last Updated: 2024
Welcome to Pety App! Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, protect, and share information about our users (both pet owners and pet care providers) through our website, mobile application, and services.
Information We Collect
- Personal Identification Information: Includes name, email address, postal address, phone number, and payment information you provide when you register, book a service, or interact with our services.
- Pet Information: Information about your pet(s), including name, breed, age, medical history, and preferences, to provide personalized care.
- Service Provider Information: If you offer pet care services through Pety App, we collect information related to your services, availability, pricing, and experience.
- Usage and Log Data: Information on how you interact with our app, such as search queries, page views, booking history, and app functionalities you use.
- Location Information: We collect precise or approximate location data from your mobile device if you permit the app to do so, primarily to enable service provision and enhance user experience.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our app and hold certain information to improve and analyze our service.
How We Use Your Information
- To provide, maintain, and improve our services, including to process transactions, support customer service, and enhance user experiences.
- To communicate with you about your account, services, updates, and promotional offers.
- To ensure a trusted and safer environment, including verification of identity, prevention of fraud, and enforcement of our terms and agreements.
- For analytics and research purposes to better understand how users access and use our app.
Sharing Your Information
- With pet care providers to enable them to offer and provide their services to you.
- With third-party service providers who perform services on our behalf, such as payment processing, data analysis, marketing and advertising services, email and hosting services, and customer services and support.
- As required by law or to respond to legal process or lawful requests, including from law enforcement and government agencies.
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With your consent or at your direction.
Your Rights and Choices
- Account Information: You may update, correct, or delete your account information at any time by logging into your account settings and updating your user profile.
- Location Information: You can disable the location tracking feature through your mobile device settings.
- Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
- Communications Preferences: You may opt out of receiving promotional communications from Pety App by following the unsubscribe link or instructions provided in any email we send.
Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
Children’s Privacy
Pety App is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the date at the top of the policy, and in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification).
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@pety.app .
